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Brisbane Hotel Guest Reviews

We love hearing how our guests enjoyed their experience. See below for reviews from past guests of The Point Brisbane Hotel and write your own if you've stayed with us.

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Baby Shower
Review by Kristy R (26-Apr-2016)

I would like to thank the Staff of Lamberts Restaurant. I recently had my baby shower there and the staff and Food and Beverage Manager - Nicole went above and beyond to make the morning a special occasion for me. The food was great and everyone thoroughly enjoyed themselves. I would highly recommend this restaurant. Thank you again.

Great Experience
Review by Toni C (13-Apr-2016)

I stayed at The Point on Saturday night and would recommend this hotel highly. Staff were friendly, courteous and went out of their way to help you. I was able to have an extra long late check out which I really appreciated. I'd stay at this hotel again.

Review by Jan S (24-Feb-2016)

I am really impressed with the service that I received on a recent stay at The Point. Every staff member was charming, helpful and always seemed to go that bit further than they needed to to ensure my stay was a good one. I did not find one person who was difficult or who was having a bad day. I commend the management on hiring people who are clearly focused on ensuring the client was always satisfied. I will be recommending this hotel to my friends. Please pass on my thanks to the staff who were working on the 23 and 24 February 2016.

Great Staff and Lovely Hotel
Review by Jessica B (15-Feb-2016)

Staff were excellent, giving us an upgrade on arrival, very friendly and helpful throughout the stay (including bar staff) the free chocolate and rose given to me by the bar staff when I was moaning about Valentine's day was a very sweet thing to do.

Fantastic Stay
Review by Paul B (22-Jun-2015)

I took my daughter to Brisbane on the weekend and stayed at The Point. We were very impressed with the hotel - rooms were great and food was delicious at Lamberts. Most of all we were impressed by the Concierge, Colin, who took care of all our needs - nothing was too much trouble. Thanks again Colin!

Wedded Bliss
Review by Kylie Langmaid (14-Jun-2015)

My husband and I just celebrated our 8th wedding anniversary at The Point. Our room was amazing with a view of the Story Bridge. We dined at Lamberts Restaurant. All the hotel staff were fantastic. The food, I would say, better than it looks in the pictures. We will be back. Don't change anything....although, next time, we must visit on a Sunday so we get to experience the Eagles Nest Rooftop Bar.

Fantastic All Round
Review by Penny W (01-May-2015)

We booked our room at The Point at the last minute to attend a game at the Gabba. We had a beautiful, modern and spotless room on the top floor, complimentary bottle of wine and cheese platter in the bar, buffet breakfast for two in the restaurant and a noon check out. The staff were extremely helpful and friendly and the hotel is in a fantastic spot within walking distance to the best of Brisbane.

Review by Debra W (13-Apr-2015)

I had the privilege of attending my sister-in-laws birthday celebrations at The Eagles Nest last Saturday evening which turned into a perfect evening. The venue was amazing (you could see three bridges from the rooftop) the food was lovely and the staff were very accommodating. A big shout out to Katie who not only helped us set up the function room with decorations but went above and beyond making sure my sister-in-law and her family were well looked after on the night. I would definitely recommend this hotel in the future.

Simply Brilliant
Review by Marianne T (10-Apr-2015)

My husband and I enjoyed the weekend special at The Point. Wow on arrival we were greeted by lovely staff members. A bottle of champagne and chocolates was in our room waiting for us in the room which was a lovely start to our anniversary celebrations. This has never happened to either of us before. We had a lovely meal in Lamberts Restaurant and will be back to celebrate our next anniversary.

Beautiful Hotel by the River
Review by Heather Joy (10-Mar-2015)

We had a great weekend escape at this gorgeous hotel. Absolutely no complaints whatsoever - the hotel has been recently refurbished and the rooms had everything we needed, including bathrobes. The king size bed was really comfortable and the air conditioning worked a treat so had an amazing sleep. We stayed on the 10th floor and had a view over the Brisbane River. On arrival we received a complimentary bottle of wine (decent NZ Sav Blanc) or NZ champagne was on offer and a cheese plate. Breakfast was also included - what a treat! There was a full range of great hot and cold options (including vegetarian for me). Lamberts restaurant overlooks the pool so we were guiltily scoffing breakfast whilst others did laps. Needless to say we didn't use the gym either! The hotel is not in the city centre, which is fine - there's a cute ferry close by which crosses to the city; and we were very close to the Kangaroo Point village with restaurant and walking options. All the staff were wonderful too - we'll be back!

Five Star Stay
Review by Amber T (18-Feb-2015)

The luxury stay was very accommodating in such fantastic facilities. With much enjoyed five star buffet breakfast. We enjoyed our stay a lot and can't wait to go back! Thank you The Point Brisbane Hotel for your accommodation service. Very highly recommended.

Lovely Getaway
Review by Allison V (09-Jan-2015)

This night away was a great weekend break. We felt welcomed and enjoyed the "weekend special" which included a bottle of wine and cheese platter on arrival. The breakfast buffet was fantastic. We chose to dine in their well appointed restaurant for dinner as well and had one of the best meals we have had. Well worth the trip.

On Point
Review by Barbara W (01-Dec-2014)

I just wanted to compliment your staff for their professional and attentive service which we received during our stay. I am a hospitality trainer and was very impressed with the hotel and standard of service. The little touches of the turn down service and complementary water was greatly appreciated. I have recommended your hotel to my fellow work colleagues and would certainly stay there again.

Great Hotel
Review by Sarah C (07-Nov-2014)

Great hotel in a good location. All the staff from reception to housekeeping to room service were very friendly and efficient. The rooms were very stylish and tastefully decorated. An upgrade was a very nice surprise and very appreciated. The included Wi-Fi was also very welcome. Great hotel, would stay there again.

Great Anniversary Stay
Review by Neill D (16-Oct-2014)

We came to Brisbane to celebrate our 45th wedding anniversary with our bridesmaid and best man and their partners. We enjoyed the warm welcome, the friendly and courteous attitude of the staff, along with the excellent hospitality. We thank you so very much and will come back at a later date for a longer stay.

Weekend Special
Review by Peter S (21-Sep-2014)

Excellent venue and great value. Friendly staff accompanied by modern clean spacious rooms. Would definitely return when back in Brisbane. Thank you for making my stay comfortable and enjoyable.

Excellent Meeting Venue
Review by Susan I (11-Jul-2014)

We stayed with The Point and held our meeting in the Panorama Room, excellent venue, set-up, and service. We had drinks and cocktail food to follow and the food was impeccable. Our rooms were clean and comfortable with excellent views. Also the location was great along with free parking and wifi. Couldn't fault this venue at all - well done to all.

Great Service
Review by Foster J (07-Jul-2014)

I have just had the pleasure of staying in your hotel for four nights. This was my first stay with you as I am usually governed by my corporate partnerships on where I stay whilst in Brisbane. I cannot put into words how good all your 'front of house staff' are at what they do considering that they are of such a young age and that is a rare quality to find in young people with most likely part-time employment. I would like to congratulate you on two specific staff members who were frighteningly good for their age at dealing with customers and being genuinely friendly, which is again a rare quality in young people! James and Francis are a great team. Please pass my thanks onto the whole team for making my stay so comfortable.

Weekend Getaway
Review by Kay L (25-Jun-2014)

Recently booked a Junior Suite at The Point and was impressed by the location, room and staff. Located at Kangaroo Point the hotel was easily accessible and was great area to go for morning walks along the river. The river facing room was large, modern and clean. We received 5 star service from all front desk staff, restuarant and bar staff that we encountered.

Memorable Stay
Review by Malcolm G (11-Jun-2014)

Thank you to all of your staff who made our trip to Brisbane so memorable. You kindly upgraded us to an Executive Suite from a Deluxe Studio and it was just fabulous. We were up for the Caravan and Camping Show and it was so handy to be close by. We walked to the showground’s and luckily, the weather was kind. Room service was excellent and all of the staff were helpful but not intrusive. We had a great view of the Story Bridge from our room on the 5th floor. We've also booked with you in December, so looking forward to our next visit - we may even get up again before that.


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Guest Reviews

See what past guests have to say about The Point Brisbane

Just wanted to thank you for an awesome stay last Friday. Service was five star as was the accommodation... - Louise Brennan

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Phone +61 7 3240 0888
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Lambert Street
Brisbane Queensland 4169 Australia

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