check availability
1800 088 388

Brisbane Hotel Guest Reviews

We love hearing how our guests enjoyed their experience. See below for reviews from past guests of The Point Brisbane Hotel and write your own if you've stayed with us.

Write a review

Beautiful Hotel by the River
Review by Heather Joy (10-Mar-2015)

We had a great weekend escape at this gorgeous hotel. Absolutely no complaints whatsoever - the hotel has been recently refurbished and the rooms had everything we needed, including bathrobes. The king size bed was really comfortable and the air conditioning worked a treat so had an amazing sleep. We stayed on the 10th floor and had a view over the Brisbane River. On arrival we received a complimentary bottle of wine (decent NZ Sav Blanc) or NZ champagne was on offer and a cheese plate. Breakfast was also included - what a treat! There was a full range of great hot and cold options (including vegetarian for me). Lamberts restaurant overlooks the pool so we were guiltily scoffing breakfast whilst others did laps. Needless to say we didn't use the gym either! The hotel is not in the city centre, which is fine - there's a cute ferry close by which crosses to the city; and we were very close to the Kangaroo Point village with restaurant and walking options. All the staff were wonderful too - we'll be back!

Five Star Stay
Review by Amber T (18-Feb-2015)

The luxury stay was very accommodating in such fantastic facilities. With much enjoyed five star buffet breakfast. We enjoyed our stay a lot and can't wait to go back! Thank you The Point Brisbane Hotel for your accommodation service. Very highly recommended.

Lovely Getaway
Review by Allison V (09-Jan-2015)

This night away was a great weekend break. We felt welcomed and enjoyed the "weekend special" which included a bottle of wine and cheese platter on arrival. The breakfast buffet was fantastic. We chose to dine in their well appointed restaurant for dinner as well and had one of the best meals we have had. Well worth the trip.

On Point
Review by Barbara W (01-Dec-2014)

I just wanted to compliment your staff for their professional and attentive service which we received during our stay. I am a hospitality trainer and was very impressed with the hotel and standard of service. The little touches of the turn down service and complementary water was greatly appreciated. I have recommended your hotel to my fellow work colleagues and would certainly stay there again.

Great Hotel
Review by Sarah C (07-Nov-2014)

Great hotel in a good location. All the staff from reception to housekeeping to room service were very friendly and efficient. The rooms were very stylish and tastefully decorated. An upgrade was a very nice surprise and very appreciated. The included Wi-Fi was also very welcome. Great hotel, would stay there again.

Great Anniversary Stay
Review by Neill D (16-Oct-2014)

We came to Brisbane to celebrate our 45th wedding anniversary with our bridesmaid and best man and their partners. We enjoyed the warm welcome, the friendly and courteous attitude of the staff, along with the excellent hospitality. We thank you so very much and will come back at a later date for a longer stay.

Weekend Special
Review by Peter S (21-Sep-2014)

Excellent venue and great value. Friendly staff accompanied by modern clean spacious rooms. Would definitely return when back in Brisbane. Thank you for making my stay comfortable and enjoyable.

Excellent Meeting Venue
Review by Susan I (11-Jul-2014)

We stayed with The Point and held our meeting in the Panorama Room, excellent venue, set-up, and service. We had drinks and cocktail food to follow and the food was impeccable. Our rooms were clean and comfortable with excellent views. Also the location was great along with free parking and wifi. Couldn't fault this venue at all - well done to all.

Great Service
Review by Foster J (07-Jul-2014)

I have just had the pleasure of staying in your hotel for four nights. This was my first stay with you as I am usually governed by my corporate partnerships on where I stay whilst in Brisbane. I cannot put into words how good all your 'front of house staff' are at what they do considering that they are of such a young age and that is a rare quality to find in young people with most likely part-time employment. I would like to congratulate you on two specific staff members who were frighteningly good for their age at dealing with customers and being genuinely friendly, which is again a rare quality in young people! James and Francis are a great team. Please pass my thanks onto the whole team for making my stay so comfortable.

Weekend Getaway
Review by Kay L (25-Jun-2014)

Recently booked a Junior Suite at The Point and was impressed by the location, room and staff. Located at Kangaroo Point the hotel was easily accessible and was great area to go for morning walks along the river. The river facing room was large, modern and clean. We received 5 star service from all front desk staff, restuarant and bar staff that we encountered.

Memorable Stay
Review by Malcolm G (11-Jun-2014)

Thank you to all of your staff who made our trip to Brisbane so memorable. You kindly upgraded us to an Executive Suite from a Deluxe Studio and it was just fabulous. We were up for the Caravan and Camping Show and it was so handy to be close by. We walked to the showground’s and luckily, the weather was kind. Room service was excellent and all of the staff were helpful but not intrusive. We had a great view of the Story Bridge from our room on the 5th floor. We've also booked with you in December, so looking forward to our next visit - we may even get up again before that.

Great Location
Review by Kay S (05-May-2014)

We were very pleased by the professionalism of the staff. The accommodation is a great location to the Brisbane metro with easy river access to several restaurants. We will definitely stay there again.

Excellent Service
Review by Dave C (05-May-2014)

We arrived at the hotel and were greeted by the friendly staff. There was an issue with our booking which was dealt with swiftly and efficiently. The hotel has been excellent on the three occasions we have stayed. You never discover how efficient an organisation is until something goes wrong. The slight hiccup was not a problem. Keep up the good work. We will return and keep recommending you to our friends and colleagues.

Service Outstanding
Review by Cathy C (25-Apr-2014)

To all the staff at The Point that helped us out and really looked after us during our stay you should be commended on your service. My husband and I live 10 hours away from Brisbane and visited Brisbane for an operation, we could not have asked for a more enjoyable stay. A big shout out to Katie and Sara Jane, your friendliness was overwhelming. Thoroughly recommend anyone to stay whilst in Brisbane, your service was commendable.

Relaxing Surprise
Review by Geraldine B (11-Apr-2014)

Delightful hotel hidden in leafy dockside - quiet and close to the city ferry. Fabulous views. I happily sat for an hour early in the morning, just looking out at the panorama. My husband and I visited for a mix of business and pleasure. Level 12 (Eagles Nest) was a great intimate venue for a corporate function. We'll be back.

Best Sleep Ever
Review by Georgia M (02-Apr-2014)

I will definitely be returning to The Point. Our bed was so incredibly comfortable and the curtains black out the room perfectly. It was the best sleep I have had in a long time. Nice modern decor too, the bathroom is amazing and staff were lovely. 10/10 for sure.

The Point
Review by Richard B (31-Mar-2014)

My stay at The Point was very enjoyable. From the moment you walk in the staff are very polite, helpful and obliging. The room was good. Pool was great. I look forward to staying at The Point when I visit Brisbane again. I have no hesitation in recommending The Point as a pleasant place to stay.

Great Hotel to Stay
Review by Juliet Z (24-Mar-2014)

Great location, perfect hotel for business or pleasure. There is a massive bath in the bathroom that provides a great experience after a long day. The bed was comfortable and the room very clean. I really enjoyed the work desk because a lot of hotels that I stay in only have a small desk or no desk at all. Free Wi-Fi makes things easier when you are traveling for business. Definitely recommend this hotel for business people. Great breakfast. Loved it!

Perfect Stay at The Point
Review by Kerry C (13-Mar-2014)

We stayed two nights in a lovely large and very clean room with a very nice modern bathroom and free parking. Kangaroo Point is a top location with free ferry rides to the city. Hotel staff are super friendly and professional. We would stay here again for sure, especially with deals like, cheese plate and breakfast for a very competitive price.

Simply The Best
Review by Carolyn S (04-Mar-2014)

Lovely spacious room, excellent facilities and friendly, professional staff. The hotel is short cab ride to the city and South Bank - very convenient for QPAC shows and also handy for conferences at the Convention Centre. I would highly recommend The Point for business or pleasure.


Receive news, updates and specials from The Point Brisbane

Guest Reviews

See what past guests have to say about The Point Brisbane

I have stayed at the Point twice in the last couple of months and have found the standard of rooms and the qua.. - Sam Williams

more reviews
Contact Us

Toll Free 1800 088 388
Phone +61 7 3240 0888
Fax +61 7 3392 1155

Lambert Street
Brisbane Queensland 4169 Australia

send an enquiry
Follow Us

You can follow us on Facebook, YouTube, Instagram and Tripadvisor.


Please direct all Human Resource enquiries to